Bakery policies, all in one place.

The Treat Bar kitchen is open Thursday through Sunday. Orders are reviewed and baked during these days, so pickup and local delivery are scheduled within those windows.

Please order at least 48 hours in advance for pickup and 3–5 days ahead for shipping so we can fit your order into the baking schedule.

Cookie boxes and local treats are ordered and paid for through the website. Card payment is available for all fulfillment methods, and Zelle is available for local pickup orders only.

Catering and treat-table requests receive a separate quote and invoice. A 25% non-refundable deposit is required to reserve the event date.

An order is confirmed after payment is completed. Please check the details in your confirmation email and contact us promptly if anything needs attention.

Pickup is free and available in Tallahassee. The exact pickup address and ready time are included in your confirmation email.

Please pick up within the agreed window. Treats held beyond 48 hours after the ready time may be donated.

Local delivery is a flat $5 within the greater Tallahassee area. Delivery windows are arranged in your confirmation email.

Someone must be available to receive perishable items. We are not responsible for items left unattended after delivery.

Cookies ship nationwide. Shipping is calculated at checkout from the destination ZIP code, and the shipping charge is shown before card payment.

Orders ship Monday through Wednesday for optimum freshness. Orders placed after Wednesday ship the following Monday. Tracking is emailed once your box ships.

Pies, cakes and cupcakes are available for local pickup or delivery only and cannot be shipped.

All treats are baked in a home kitchen that handles wheat, dairy, eggs, soy, tree nuts and peanuts. We cannot guarantee a fully allergen-free environment.

Please note any allergies in the order notes and contact us before ordering if you have a severe allergy.

Because every order is baked fresh to order, returns are not accepted. If your order arrives damaged or incorrect, email us within 24 hours of delivery with a photo so we can review the issue and make it right.

Standard-order cancellations are eligible for a refund until baking has begun. Catering deposits are non-refundable because the date and preparation time are reserved for your event.

By placing an order, you confirm that the contact, fulfillment and delivery information you provide is accurate and that you have reviewed the product details, allergen notice and applicable policies.

Prices and availability may change. We may contact you about substitutions, scheduling or information needed to complete your order, and may cancel and refund an order we cannot safely or reasonably fulfill.

The Treat Bar is not responsible for delays caused by an incorrect address, an unavailable recipient, carrier disruptions or conditions outside our control.

We collect the contact, order and fulfillment information needed to prepare your treats, communicate about your order and provide delivery or shipping updates. Mailing-list messages are sent only when you choose to subscribe.

Card details are handled by our payment provider and are not stored by The Treat Bar. We share order information only with providers needed to process payment, send email or fulfill delivery and shipping, or when required by law.

To ask about your information or unsubscribe from marketing emails, contact Thetreatbarllc@gmail.com.